General Terms & Conditions – Vedeum
Last updated: 17 April 2025
Welcome to Vedeum. By using our website (https://vedeum.nl) and our services—including consultancy, secondment and recruitment—you agree to these general terms and conditions. Please read them carefully.
Questions? Contact us at info@vedeum.nl
1. Scope of Applicability
1.1 These general terms and conditions apply to all business customers (B2B) who use our services and website. They supplement any specific contractual arrangements, such as a Statement of Work (SOW) or cooperation agreement.
1.2 These terms are governed exclusively by Dutch law, pursuant to Article 6:247 of the Dutch Civil Code. Our services are provided in accordance with applicable (inter)national laws, regulations and professional standards.
1.3 Any deviating or additional conditions proposed by the customer apply only if expressly accepted in writing by Vedeum.1.2 Op deze voorwaarden is uitsluitend Nederlands recht van toepassing, conform artikel 6:247 BW. De uitvoering van onze diensten geschiedt conform geldende (inter)nationale wet- en regelgeving en professionele standaarden.
2. Formation of the Engagement
2.1 An engagement is formed once Vedeum has received a contract signed by both parties.
2.2 If the customer has not yet returned a signed contract but Vedeum has, at the customer’s request, already started performance, the engagement will be deemed formed and these terms will apply.
3. Obligations of the Customer
3.1 The customer shall provide, in the form requested by Vedeum, all information and documents necessary for correct and timely execution of the engagement.
3.2 The customer is responsible for the accuracy and completeness of the information supplied. Vedeum is not liable for any loss arising from incorrect or incomplete data.
4. Services
4.1 Vedeum provides consultancy, secondment and recruitment services. These services are delivered on the basis of an hourly rate, fixed price or subscription model.
4.2 Specific arrangements are set out in a separate agreement or Statement of Work (SOW).
4.3 Any Service Level Agreements (SLAs) are agreed separately.
5. Payment and Invoicing
5.1 Invoices must be paid within seven calendar days of the invoice date, unless agreed otherwise in writing.
5.2 The customer may terminate the agreement early if the collaboration proves unsatisfactory, unless the contract provides otherwise.
5.3 If payment is not received, a formal notice of default will follow. Should payment still be outstanding, the claim may be transferred to a collection agency. Interest and collection costs will be calculated in accordance with the Dutch Act on Standardisation of Extrajudicial Collection Costs (WIK).
6. Intellectual Property, Confidentiality and Information Security
6.1 All advice, reports and documents produced by Vedeum remain Vedeum’s intellectual property, unless agreed otherwise in writing. For bespoke work, the customer receives a non-exclusive licence for internal use. Re-use, publication or distribution is permitted only with prior written consent.
6.2 Vedeum does not process customer data on its own infrastructure unless expressly agreed. Collaborations are by default supported by a non-disclosure agreement (NDA).
6.3 Vedeum implements appropriate technical and organisational measures to protect confidential information and personal data, in accordance with Article 32 GDPR. Our working method is based on the principles of ISO 27001/27002. Access to sensitive data is limited to authorised persons who are contractually bound by confidentiality.
6.4 In the event of a data breach for which Vedeum acts as (joint) controller, we will inform the customer or other relevant party without delay, in accordance with Article 33 GDPR and our internal data-breach protocol.
7. Liability
7.1 Vedeum is liable only for direct damage, up to the amount paid for the service concerned. Direct damage includes demonstrable costs for remedial work or replacement services resulting from a proven breach by Vedeum.
7.2 Vedeum is not liable for indirect damage such as consequential loss, loss of profit or reputational harm. Our services are advisory in nature and tailored to the customer’s specific context.
7.3 Vedeum is not liable in cases of force majeure as defined in Article 6:75 of the Dutch Civil Code.
8. Hosting en Externe Leveranciers
8.1 Onze website wordt gehost door Strato.
8.2 Voor onze kantoor- en vergaderfaciliteiten maken wij gebruik van Easy Kantoor B.V.
8.3 Wij maken gebruik van Microsoft voor correspondentie, klantcontact en schrijven van rapporten.
9. Amendments
9.1 Vedeum reserves the right to amend these general terms and conditions. The most current version is always available on our website. Customers will be informed in good time of any significant changes. Unilateral amendments without reasonable notice and the option to terminate are excluded in accordance with Article 6:236(i) of the Dutch Civil Code.
10. Data Protection and Privacy
10.1 Vedeum processes personal data in accordance with the General Data Protection Regulation (GDPR). For details on purposes, legal bases, retention periods and data-subject rights, please refer to our separate Privacy and Cookie Policy.
10.2 Where Vedeum acts as a processor of personal data on behalf of the customer, a separate data-processing agreement will be concluded in accordance with Article 28 GDPR.
11. Termination of the Engagement
11.1 Either Vedeum or the customer may terminate an engagement prematurely with 14 days’ notice, unless agreed otherwise in the contract.
11.2 Upon premature termination, Vedeum is entitled to compensation for work already performed, costs incurred and reserved hours for the current month, insofar as these were reasonably foreseeable or demonstrably scheduled for the customer.
11.3 If termination occurs due to compelling circumstances—such as force majeure or a serious breach of trust—the parties will consult reasonably on settlement. Documents and advice already delivered remain subject to the agreed usage rights.
12. International Scope and Governing Law
12.1 When collaborating with parties outside the European Economic Area (EEA), appropriate safeguards—such as executing Standard Contractual Clauses (SCCs)—will be put in place if data transfers are necessary to perform the agreement.
12.2 These general terms and conditions are governed exclusively by Dutch law. Disputes should preferably be resolved through consultation; failing that, they will be submitted to the competent court in Amsterdam.
Feel free to address any concerns to: info@vedeum.nl